Vibe Plaid SLA support dashboard
Plaid SLA support dashboard is an internal tool app built with Replit by Natalie Mercuri, added to Vibe Shipped on 2026-10-23.
Internal support dashboard at Plaid showing ticket SLA status, package type and assignee from Zendesk data, built by a non-engineer during a company hackathon
Key facts
| Built with | Replit |
|---|---|
| Category | internal tool |
| Builder | Natalie Mercuri |
| Evidence tier | Documented (first-party source) |
| Build time (stated) | Built during Plaid's annual hackathon |
| Source | https://replit.com/customers/plaid |
| Source checked | 2026-10-23 |
| Added | 2026-10-23 |
Evidence
First-party customer story published by the build-tool maker (replit.com/customers). Internal tool, not sold; no revenue stated. The story estimates it could save almost a full business day of SLA reporting per month. Source link checked 2026-10-23.
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